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At our company, we take great care in that all products are in optimal conditions to maintain quality. However, during the summer months, especially in hot climates, there is a possibility that shea butter products may melt during transit due to the heat.


If you receive a melted shea butter product, please do not worry as this does not affect the quality or efficacy of the product. Shea butter has a low melting point and can easily solidify again once it cools down. To restore the product to its original state, simply place it in a cool, dark place or refriger it for a short of time.


We recommend checking the weather forecast for your area before placing an order during the summer months to avoid any potential melting issues. If you have any concerns or questions about your melted shea butter product, please contact our customer service team for assistance.


By understanding and addressing potential challenges like melting in transit, we strive to provide a positive shopping experience for our customers and ensure that they are satisfied with their purchase.

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